Last Updated: [April 23, 2025]
This Privacy Policy describes how Patios Tents & More (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website patiostentsandmore.com (the “Site”) or use our services. We are committed to protecting your privacy and ensuring the security of your personal information. We work with third-party suppliers to fulfill your orders, which necessitates the sharing of some of your information.
1. Information We Collect
We collect several types of information from you, including:
- Information You Provide Directly:
- Contact Information: Your name, email address, phone number, and shipping address, which you provide when you create an account, place an order, or contact us.
- Payment Information: Your payment card details (e.g., credit card number, expiration date), which are processed by our payment processors. We do not directly store your full payment card details.
- Communications: Any information you provide in your communications with us, such as through email, chat, or customer service inquiries.
- Account Information: Your username and password for your account on our Site.
- Optional Information: You may choose to provide additional information, such as preferences, interests, or feedback.
- Information We Collect Automatically:
- Usage Data: Information about how you use our Site, including the pages you visit, the products you view, the searches you conduct, and the time you spend on our Site.
- Device Information: Information about the device you use to access our Site, including your IP address, browser type, operating system, device identifiers, and mobile network information.
- Location Information: In some cases, we may collect your approximate location (e.g., city, state) based on your IP address.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. This helps us personalize your experience, improve our Site, and deliver targeted advertising.
- Information We Receive from Third Parties:
- Suppliers: We share your shipping address and order details with our suppliers to facilitate order fulfillment.
- Payment Processors: We receive confirmation of payment from our payment processors.
- Analytics Providers: We use third-party analytics services (e.g., Google Analytics) to collect and analyze information about Site usage.
- Advertising Partners: We may receive information about your interactions with our ads on other websites.
2. How We Use Your Information
We use your information for various purposes, including:
- Order Fulfillment: To process your orders, including transmitting your shipping information to our suppliers, and to communicate with you about your orders.
- Account Management: To create and manage your account, and to provide you with access to Site features.
- Customer Service: To respond to your inquiries, provide support, and resolve any issues.
- Personalization: To personalize your experience on our Site, including recommending products and tailoring content to your interests.
- Marketing and Advertising: To send you promotional emails, newsletters, and other marketing communications (where permitted by law), and to display targeted advertisements on our Site and other websites.
- Site Improvement: To analyze Site usage, track trends, and improve the functionality and performance of our Site.
- Security and Fraud Prevention: To protect the security of our Site and prevent fraud, including verifying your identity and detecting suspicious activity.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Business Operations: To operate, evaluate, and improve our business, including developing new products and services.
3. How We Share Your Information
We share your information with third parties in the following circumstances:
- Suppliers: We share your shipping address and order details with our suppliers to fulfill your orders and deliver products to you.
- Service Providers: We share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, data analysis, and marketing.
- Payment Processors: We transmit your payment information to our payment processors to process your transactions.
- Analytics Providers: We share aggregated and anonymized data with analytics providers to analyze Site usage and trends.
- Advertising Partners: We may share your information with advertising partners to deliver targeted advertisements to you on our Site and other websites.
- Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.
- Business Transfers: We may share your information in connection with a merger, acquisition, or sale of all or a portion of our business.
- Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
- With Your Consent: We may share your information with your consent.
4. Your Rights and Choices
You have the following rights and choices regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies.
- Do Not Track: You can enable the “Do Not Track” setting in your browser to signal that you do not want your online activity to be tracked.
- Data Portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
- Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request within the time frame required by applicable law.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive information, such as payment card details, during transmission.
- Access Controls: Limiting access to your personal information to authorized personnel.
- Security Practices: Implementing security practices, including regular security assessments, vulnerability testing, and security updates.
- Supplier Security: We work with reputable suppliers who also take measures to protect your information.
However, please note that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers
Your information may be transferred to and processed in countries outside of your own, including countries where data protection laws may differ from those in your jurisdiction. We will take steps to ensure that your information is adequately protected in these countries, including implementing appropriate safeguards, such as standard contractual clauses.
8. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.
9. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We recommend that you review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the “Last Updated” date. Your continued use of our Site after the posting of the revised Privacy Policy constitutes your acceptance of the changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at via our Contact Us Page: